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Every enquiry answered. Every follow-up made.

Sales in a small company fails on the boring part: the enquiry that waited a day, the quote that took a week, the follow-up nobody sent. AI is good at exactly the boring part.

A yacht broker on the Port, a real-estate agency in the Carré d’Or, a clinic in Fontvieille: three enquiries at 7 pm, three replies by 7:05, three people who decided. le Rocher · the Palace Monte-Carlo · the Casino · Odéon Port Hercule the assistant drafts · a person decides
A yacht broker on the Port, a real-estate agency in the Carré d’Or, a clinic in Fontvieille: three enquiries at 7 pm, three replies by 7:05, three people who decided.

In Monaco the first reply often decides the deal, because the client has written to three of you. Speed is not a nicety here; it is the sales strategy.

From enquiry to quote

An enquiry arrives by email, WhatsApp, your website form or the phone. The assistant qualifies it (what, when, how many, which budget), creates the contact in your CRM, and drafts a reply with the information the client asked for, from your price list and your availability. If a quote is the next step, it drafts that too, in your template, for you to adjust and send. The client hears back in minutes, and your afternoon is not spent typing what you have typed before.

A CRM that fills itself

The reason most CRMs are empty is that filling them is work. The assistant does it: every email, call summary and meeting note becomes the right fields on the right record, the next step is set, and the pipeline report on Monday is true. HubSpot, Pipedrive, Salesforce, Zoho, Dynamics, or the spreadsheet you actually use.

Follow-ups that happen

A quote without an answer after five days, a prospect who opened the brochure twice, a client whose contract ends in sixty days: the assistant notices, drafts the message in your tone, and puts it in front of you to approve. You decide in one tap. Nothing is sent to a client without that tap unless you choose otherwise.

What we do for it.

Selling in Monaco

The Monaco client is international, writes in the language he prefers, and expects an answer the same day, from a person he could meet at the Café de Paris next week. An assistant that answers in his language within minutes and lets you decide what to promise fits that market better than any call centre. We have built these for real estate, yachting, hospitality and clinics in the Principality, and we meet our clients in person.

Questions.

Can the assistant give prices?

Only the prices in the list you approve, and only in the way you approve: a range, a starting price, or a full quote for you to send. It never invents a figure.

Which CRMs do you work with?

HubSpot, Pipedrive, Salesforce, Zoho, Dynamics 365, Monday, Notion, and spreadsheets. If you have none, we start with the simplest thing that works and move when it earns it.

Will it reply to clients without us?

Only if you decide so, for the kinds of message you choose, within limits you set, and with every reply logged. Most clients start with drafts only and extend as trust grows.

How do we measure the result?

Time to first reply, share of enquiries answered the same day, quotes sent per week, follow-ups made, and the hours your team got back. We report them monthly, from the system’s own log.

What does it cost?

A free quick-check first, then a fixed price for a two-week prototype and a fixed price for the build, both written in the note before you decide. Running it is a monthly amount you can stop.

Related.

Start with a 30-minute call. Keep what it finds.

You tell us where the hours go. We tell you which two or three tasks to automate first, in a short written note. Free, in English or French.

ben@bss.mc · a reply within one working day