Every call answered. Every patient seen.
Patients call when the desk is busy or closed, and book elsewhere when nobody answers. The voice agent answers every call, books into the real calendar and hands anything medical to a person, immediately.
Three jobs we would look at first.
Each links to the case study of how it works, what it takes and what it gives back.
The phone and the appointment book
Booked, moved and cancelled by voice in several languages, confirmed by text, with intake questions asked once. Emergencies routed, never parked.
Email and reminders
Appointment requests, document requests and reminders handled from the inbox; no-shows reduced by confirmations the day before.
The practice report
Occupancy, no-shows, new patients and revenue by practitioner, written up monthly from the practice software.
what the agents take first
- Phone answering and booking, 24/7
- Confirmations and reminders
- Monthly practice report
what stays with your people
- Anything medical, without exception
- Emergencies: routed within seconds
- Upset or anxious patients
How it would go.
The same four steps as every engagement: a 30-minute call, a two-week prototype on your real data, a build into your tools, then we run it and count the hours.
A 30-minute call.
Where your hours go, and the two or three jobs to start with.
One job, built for real.
A working prototype on your real data.
Into your tools, tested, handed over.
Documented, with the team trained to run it.
Kept working, measured, extended.
We count the hours it saves and add the next job.
The rules every agent keeps.
Read-only first
Every agent starts by watching and drafting. It only sends, books or files on its own once you have seen it be right, step by step.
Your data stays yours
Agents run inside your own accounts and tools. Where a model is needed we use EU-hosted options by default, and nothing is used to train anyone’s model.
A person for the exceptions
Anything the agent is unsure about goes to a named person, with the facts already gathered. You decide what it may do alone, and when.
Asked by people in your sector.
How is patient data protected?
The agent works inside your practice software and your phone system; no copy of patient records is made. Models run on EU-hosted infrastructure and nothing is used for training. We document it for your GDPR register.
What does it do with a medical question?
It does not answer it. It says a member of the team will call back within a set time, creates the callback with the transcript, and for emergency signs gives the emergency number or transfers at once.
Do you know our sector?
We have built for it, and the quick-check is where we learn the rest: your tools, your rules, your week. The agent is built around them, not around a generic idea of the sector.
Start with a 30-minute call. Keep what it finds.
You tell us where the hours go. We tell you which two or three jobs AI should take first, in a short written note. Free, in English or French.