home/AI in Monaco/AI chatbot for your website, Monaco

A website assistant that answers from your content.

Not a script with buttons, and not a chatbot that makes things up. An assistant that knows your pages, your prices if you publish them, your hours and your rules, answers in the visitor’s language, and hands over to WhatsApp or a person the moment it should.

A visitor from Milan, one from London, one from the Rock: the same assistant, the same facts, three languages. le Rocher · the Palace Monte-Carlo · the Casino · Odéon Port Hercule answers from your own content, in six languages
A visitor from Milan, one from London, one from the Rock: the same assistant, the same facts, three languages.

The assistant on this site is one of ours. Ask it what we do; it answers from these pages and sends you to Ben on WhatsApp for anything else. That is the standard we build to.

Grounded, or it is a liability

A chatbot that answers from a general model will, sooner or later, tell a visitor something false in your name: an opening hour, a price, a legal condition. Ours answer only from the content you give them (your site, your documents, your FAQ) and say “I do not know, here is a person” otherwise. Every conversation is logged so you can see what visitors ask and what it answered.

What it can do beyond answering

Qualify an enquiry with three questions and send it to the right person with a summary. Book an appointment in your real calendar. Collect a document. Switch to WhatsApp with the conversation attached. Tell you, every Monday, the ten questions visitors asked most, which is the best content brief you will ever get.

What it costs you in time

An afternoon to give us your content and your rules, a week to build and test, and ten minutes a month to read the report. It runs on your site, your data stays in the EU, and the assistant says it is an assistant.

What we do for it.

For Monaco websites

A Monaco hotel, clinic, agency or shop gets visitors who do not share a language with the front desk, at hours when the front desk is closed. The assistant answers them in theirs, books them, and tells your team in the morning. We have built Monaco websites since 2019, so it is installed on yours in a day, whatever it runs on.

Questions.

Will it replace our contact form?

It sits next to it. Some visitors want to ask; some want to write and leave. Both end up in the same inbox, with the assistant’s summary attached.

Can it quote prices?

Only the ones you publish, word for word. Anything else goes to a person.

Where do conversations go?

To a log you own, hosted in the EU, kept as long as you decide. Nothing is used to train a model.

Does it work on WordPress, Shopify, Framer, Wix?

Yes, on any site that can include a script. We have built on all of these.

How is it different from the chat widgets we see everywhere?

It answers from your content only, hands over when unsure, books real appointments and reports what it learned. Most widgets do one of these.

Related.

Start with a 30-minute call. Keep what it finds.

You tell us where the hours go. We tell you which two or three tasks to automate first, in a short written note. Free, in English or French.

ben@bss.mc · a reply within one working day